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1 of 1 found the following review helpful:
 Purchase an extended warranty with this TVDec 05, 2008
I purchased this TV on August 1, 2007. A year later, the TV would not always power on. The instructions advise resetting the TV by holding the on/off button down for five seconds. This generally took care of the problem. Last week, the TV would not power on at all and would not reset. Repairs to the TV are $484, over 75% of the cost of the TV. Like others who have written about this TV, the TV has a faulty power board, apparently a problem with this TV. If you purchase this TV, you should also purchase an extended warranty.
1 of 1 found the following review helpful:
 "Customer Service" at Toshiba is an OxymoronJul 27, 2008
Enjoyed this TV for 9 months, when it began powering itself on and off. It then began turning itself off every 10 minutes. One-year warranty provided for home servicing, but Toshiba said I lived too far away from repair center but they will pick up & return the set. Not a problem. After 2 weeks, learned that 1 part was not in stock. After 2 more weeks, Toshiba finally sent a powerboard. It was defective. They sent a 2nd one -- it too was defective, according to authorized service center. Toshiba rep actually giggled when I asked about a loaner or replacement TV. It will be TWO MONTHS on 7/28/08, with several more attempts to install parts that do not fix this TV.
One day after the above appeared on Amazon, my TV was returned, with 4 new (3 major) parts installed, & it still works 2 days later. It sure was a hassle, so I still wouldn't recommend Toshiba.
Loving this lil TV so far..May 20, 2008
The picture at 720p is excellent. Hands down.
The sound could be a lil better- but it can fill a small room quite nicely (I'ts in my bedroom)
Looks great hooked up to Any video gaming system.
Only con is I wish it was a little flatter and I'd like some "master" buttons on the unit just in case you lose that remote.
Recommended (with a caveat)May 01, 2008
I purchased this TV for use in my home office, since I tend to watch most movies in that room. When the TV arrived, it did not work out of the box. I had no problems in reaching a person at Toshiba's help line, but I quickly found out that I could not return it for a new TV, which was incredibly frustrating. Instead, I had to register the TV, then take it to a Toshiba authorized service center for repair. Because this happened just before the Christmas season, the length of time for the repair was a little longer than it would've been otherwise. (A seasonal thing, obviously, so I can't fault anyone for that.) The gentleman at the repairshop was able to diagnose the problem right away, but indicated that the part had to be ordered. Basically, the TV would turn on, and I could get audio, but no video. I also was not able to access any of the TV's menus, obviously, because of the video problem.
It's a great TV, and has worked absolutely wonderfully since the day I got it back from the repair shop. I still recommend the TV, despite the problem I had with it, but I would suggest not purchasing high ticket items like this online. You might pay a little more getting a TV from a big box store, but you at least know that if it doesn't work out of the box, you can return it and get a new one in exchange on the same day and not suffer the hassles I had to.
Otherwise, I very much recommend this TV if you have need for one in a small room.
 we love itJan 01, 2008
We love this tv--the price was really reasonable, the tv looks great and performs beautifully and it was easy to set up-- no hassles at all. I can't imagine a better experience with a new TV!
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based on 26 reviews
